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Privacy Policy

1. Terms of Use

The contents of this Site are provided by LINXON solely for personal and non-commercial purposes. The use of the LINXON Site for public and commercial purposes (including but not limited to usage on another website or in a computer network) is strictly prohibited.

As a service provider, LINXON is responsible for its own content on the LINXON websites according to the general laws in accordance with § 7 (1) of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, LINXON as a service provider is not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. Liability in this regard, however, is only possible from the date of the awareness of a specific legal violation. Upon notification of such violations LINXON will remove this content immediately.

LINXON websites may contain direct or indirect references to other websites (hereinafter referred to as the "links") outside LINXON 's area of responsibility. This Privacy Statement does not extend to such contents of other providers. LINXON declares that at the time the links were established, no illegal content was detected on the linked pages. LINXON has no influence on the current and future design, contents or authorship of the linked pages. For illegal, incorrect or incomplete contents and in particular for damages resulting from the use or non-use of such information presented, only the provider of the website referred to is liable, not the party which refers to its particular publication via links.

Our Site contains material and contents associated with LINXON products and services. These contents include texts, data, graphics, logos, button icons, illustrations, audio and video clips, hyperlinks, digital downloads, software downloads and data compilations. All contents on our Site are owned by LINXON and are protected by copyright, trademark or other intellectual property rights. If you reproduce contents contained on our Site with our prior permission, the corresponding copyrights or property rights of the source materials must be indicated on all copies. You are not permitted to alter, publicly display, publicly perform or disseminate these contents. The unauthorized use of contents contained in our Site may infringe copyrights, trademark rights and violate data protection regulations. LINXON and the LINXON logo are registered trademarks of LINXON and may not be used without the written permission of LINXON . You may obtain a complete list of the trademarks held by LINXON upon inquiry. All other trademarks on our Site are the property of their respective owners.

LINXON does not guarantee the timeliness, correctness, completeness or quality of the information provided. Liability claims against LINXON , which relate to material or immaterial damages caused by the use or non-use of the information presented, are excluded, unless LINXON has proven to be intentionally or grossly negligent.

LINXON expressly reserves the right to change, supplement or delete parts of the web pages or the entire website without a separate notice or to cease publication temporarily or permanently.

 

2. Collection and Processing of General Data and Information

When you visit our Site, our web server stores a range of general data and information in the log files of our server that is not of a personal nature, but is collected about your visit, including, for example, the pages you view, the features you use, the links you click and other actions you take in connection with our Site. The purpose of the foregoing is so that we can enhance the delivery of the contents of our Site in a manner that optimizes its utility and helps us deliver information to you. It also helps us to determine the effectiveness of our advertising, in addition to other internal business purposes. In addition, we use such general data to ensure the lasting functionality of our information technology system and the technology of our Site, and in the event of a cyber attack, to provide the regulatory authorities with the information needed for prosecution. 

All such general data and information is collected on an anonymous basis without identification to a particular user. Examples of such general data and information may include your (1) browser type and versions used, (2) your operating system, (3) the identity of the websites you visit immediately before coming to our Site, (4) the sub-websites which are controlled by a system accessing our Site, (5) the date and time of your access to our Site and (6) your computer’s Internet Protocol address (IP address) assigned to you by your Internet service provider.

With the exception of your IP address, we do not require anyone to share any of their personal information with us in order to enjoy our Site. Personal data is only collected if you specifically and voluntarily provide it to us on our Site (e.g., as part of a registration, a survey, a prize competition, an information inquiry or the implementation of a contract).Storage of these data together with other personal data of the user does not take place.

The legal basis for data processing is Art. 6 (1) (1) ( f) GDPR. LINXON's legitimate interest in data processing follows from the purposes listed above. In no case do we use the collected data for the purpose of drawing conclusions about you.

Furthermore, we use cookies and analysis services during visits to our website. Further details can be found in paragraphs 3, 10 and 11 of this Data Protection Statement.

 

3. Use of Cookies

Our Site uses “cookies.” Cookies are small text files written by an Internet server that are stored in an Internet browser or by the Internet browser on a user’s computer system where information is exchanged between them. They are used by us in providing a more customized website experience. It is LINXON's policy to use cookies to make navigation of our Site easier for our visitors and to facilitate easier registration procedures.

Some elements of our webpage require that the accessing browser can still be identified, even after changing pages. In the cookies (1) the language setting, (2) the items in a basket and (3) the log-in information are collected and transmitted.

Furthermore, we use cookies on our website to allow analysis of the users’ surfing patterns. This covers, for example, (1) the entered search terms, (2) the frequency of page views and (3) the use of website functions.

The legal basis for the processing of the personal data collected by cookies is in Art. 6 (1) (1) (b) GDPR (processing for the execution of a contract or pre-contractual measures), insofar as this relates to possible orders or other contractual relationships with LINXON (shopping cart, log-in), otherwise in Art. 6 (1) (1) (f) GDPR. The legitimate interest results from the purposes mentioned in the first paragraph above.

The user data collected this way are pseudonymized by means of technical precautions. Therefore, assignment of the data to the user is no longer possible. When stored, the data are not aggregated with other users’ personal data.

When visiting our Site, an information banner will inform you about our use of cookies for analytical purposes.

If you are concerned about cookies and do not want them placed on your computer, you can disable cookies on your browser before using our Site. You can find details in your browser instructions. Your use of our Site may be limited without the aid of cookies. 

 

4. Registration on Our Internet Website

On our Site, we offer you the option to register with us by giving certain kinds of personal information. Registration in the input masks provided on our Site is required to keep specific contents and services available for use on our Site. If you choose to register with us, we collect only personally identifiable information that you voluntarily provide to us. Such personally identifiable information may include your name, company name, address, email address, and telephone and fax numbers that are needed to administer our business, allow you to utilize the full capabilities of our Site and to permit us to communicate information to you relative to our products and services that we believe may be of interest to you and our website visitors. By registering on our Site (1) your IP address, (2) the date, (3) the time of your registration and (4) the country from which you are registering are also stored.

The legal basis of this data processing is Art. 6 (1) (1) (a) GDPR. Registered individuals have the option to change the personal data provided or to have it deleted completely from the database at any time.

As part of the registration process, a user’s permission is obtained to process such data. Registered individuals have the option to change their personal data provided or to have it deleted completely from our database at any time.

 

5. Use of Personal Information and Purpose Limitation

We use your personal information for a number of purposes, including, technical administration of our Site, customer and prospective customer administration, for providing you with surveys and company information, as well as for marketing purposes to communicate with you.

We would like to inform you in the best possible way about our products and services and to request your opinion, where applicable. Of course, participation in such campaigns is voluntary.

 

6. Newsletter

We use HubSpot, a digital marketing tool, on our website. The service provider is the American company HubSpot, Inc, 25 First St 2nd Floor Cambridge, MA, USA. The company also has a registered office in Ireland, among other places, with the address 1 Sir John Rogerson's Quay, Dublin 2, Ireland.

HubSpot also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

As a basis for data processing with recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or a data transfer there, HubSpot uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 DSGVO). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, HubSpot undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the US. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=en 

7. Contact Option via the Website

A contact form is available on our Site, which can be used for making contact with us electronically. By means of the input mask, personal data including (1) your IP address, (2) the date and (3) time are transmitted to us on a voluntary basis and stored automatically for purposes of processing or making contact.

Alternatively, contact is possible via any e-mail address provided by you to LINXON. In this case, any personal data transmitted with the e-mail is stored. The data is then used exclusively for processing any contacts between us. The legal basis in this respect is Art. 6 (1) (1) (b) GDPR.

Again, LINXON does not disclose any such personal data to third parties except as expressly permitted herein.

 

8. Disclosure of Personal Data

On rare occasions, we may be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court orders or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce this Privacy Policy. The legal basis in this respect is Art. 6 (1) (1) (c) GDPR. Disclosures of personal data may also be required to be made to state institutions and officials within the scope of mandatory national regulations. We require our employees, agencies and dealers to maintain confidentiality.

Aside from the foregoing, your personal data is not passed on, sold or otherwise transmitted to third parties unless it is deemed reasonably necessary for business purposes or for the purposes of executing a contract or you have explicitly consented to such activities. Thus, for example, when products or services are ordered, it may be necessary for us to pass on your address and order data to our contractual partners or as part of the hiring of special service providers that support us during our activities. The legal basis for the processing of your personal data is Art. 6 (1) (1) (a) GDPR, insofar as you have given your consent, otherwise Art. 6 (1) (1) (b) GDPR.

When executing a contract through our Web Shop, by executing, you hereby consent to our sending of your personal data to process the payment transactions via a credit card, direct debit or other payment methods to service providers, which may process and store your personal data, send your personal data to such sites necessary to process the transaction, such as participating credit institutions, banks and credit card institutions. The legal basis of the data processing is insofar Art. 6 (1) (1) (a) GDPR.

 

9. Analysis of Usage Data

We would like to continually update our offering of products and services to you and improve our online services. That is why we use the following technologies to identify the preferences of visitors and especially popular areas of our Internet offering. This way we can tailor the contents of our Internet website more closely to your needs and - if necessary – eliminate any errors more quickly.

Matomo: 

Web analytics (also referred to as "reach measurement") is used to evaluate the flow of visitors to our online offering and may include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can recognize, for example, at what time our online offer or its functions or content are most frequently used or invite re-use. Likewise, we can understand which areas need optimization.
In addition to web analytics, we may also use testing procedures, for example, to test and optimize different versions of our online offering or its components.
Unless otherwise stated below, profiles, i.e. data summarized for a usage process, may be created for these purposes and information may be stored in a browser, or in a terminal device, and read from it. The information collected includes, in particular, websites visited and elements used there, as well as technical information such as the browser used, the computer system used, and information on usage times. If users have agreed to the collection of their location data from us or from the providers of the services we use, location data may also be processed.
The IP addresses of the users are also stored. However, we use an IP masking procedure (i.e., pseudonymization by shortening the IP address) to protect users. Generally, in the context of web analysis, A/B testing and optimization, no clear data of the users (such as e-mail addresses or names) are stored, but pseudonyms. That is, we as well as the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures.

  • Types of data processed: Usage data (e.g. websites visited, interest in content, access times); meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: reach measurement (e.g. access statistics, recognition of returning visitors); profiles with user-related information (creation of user profiles).
  • Security measures: IP masking (pseudonymization of the IP address).
  • Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. DSGVO); Legitimate interests (Art. 6 para. 1 p. 1 lit. f. DSGVO).

Further notes on processing processes, procedures and services:

  • Matomo is a software that is used for web analysis and reach measurement purposes. As part of the use of Matomo, cookies are generated and stored on the user's terminal device. The user data collected as part of the use of Matomo is only processed by us and is not shared with third parties. The cookies are stored for a maximum period of 13 months: https://matomo.org/faq/general/faq_146/; Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. DSGVO); Deletion of data: Cookies have a maximum storage period of 13 months.
    A transfer of collected and pseudonymized data to Matomo does not take place. Instead, they are stored on our own server at a certified hosting provider in Germany (Hetzner).
     

Leadfeeder:

Together with Matomo we use Leadfeeder, a web analytics service and evaluation tool provided by Liidio Oy / Leadfeeder (Mikonkatu 17 C, 00100 Helsinki). Leadfeeder collects the IP address of visitors and links it with information about the companies that can be found on the Internet.

You can prevent Leadfeeder from storing a user profile or data about your use of our website by means of an opt-out, please see: https://yourdata.leadfeeder.com. For more information about Leadfeeder and the data collected, please see: https://www.leadfeeder.com/privacy/. For information on Leadfeeder and compliance with the GDPR, please visit: https://help.leadfeeder.com/en/articles/3561400-gdpr-privacy-and-security-summary

 

10. Security

LINXON has implemented and employs technical and organization security measures to protect the security of data that has been transmitted to us on our Site against manipulation, loss, destruction and against access by unauthorized persons.

Our security measures are continually reviewed and improved for purposes of keeping up with technological developments. Unfortunately, however, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

 

11. Routine Deletion and Blocking of Personal Data

We process and store personal information only for the period necessary to achieve the purpose of the processing or as required by the European Directives and Regulations or any other law or regulation, such as storage periods.

If the purpose of the storage is omitted or if a storage period prescribed by the European directive and / or regulatory body expires, the processing of personal data is routinely and in accordance with statutory provisions restricted or the personal data is deleted.

 

12. Right to Information; Updates and Modifications

You have the right:

  • pursuant to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can provide information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the right to correction, deletion, limitation of processing or objection, the existence of a right to complain, the source of their data, if not collected by us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details. If you are registered as a user, we also offer you the opportunity to view the data yourself and, if necessary, to delete or change it.
  • pursuant to Art. 16 GDPR, immediately demand the correction of incorrect or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of the public interest or is required for the assertion, exercise or defense of legal claims;
  • pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you or the processing is unlawful, but you reject their deletion and we no longer need the data, however, you need them to assert, exercise or defend legal claims or you have filed an objection to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, to receive your personal data provided to us in a structured, standard and machine-readable format or to request transmission to another data controller;
  • pursuant to Art. 7 para. 3 GDPR, to revoke your one-time given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent in the future;
  • pursuant to Art. 77 GDPR, to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence for this purpose;
  • pursuant to Art. 21 GDPR, to object to the processing of your personal data, provided that your personal data, based on legitimate interests pursuant to Art. 6 (1) (1) (f) GDPR, are processed insofar as there are reasons that arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without specifying any particular situation.

If you have any questions regarding the processing of your personal data, you can contact our data protection officer, who will also be available in case of requests for information, suggestions or complaints. The contact details of our data protection officer can be found at the end of this Privacy Statement.

 

13. Timeliness and Changes

We reserve the right to update or modify the terms of this Privacy Policy from time to time by publishing an updated version here. Therefore, we recommend that you check back frequently, especially before you submit any personal information to our Site, to see if this Privacy Policy has changed. By using our Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use. 

Adopted in effect as of: June 2023

 

Name and Address of the Data Controller:

The data controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states and other data protection regulations is:

INFICON Holding AG
Matthias Tröndle
Hintergasse 15B
7310 Bad Ragaz
Switzerland
Tel.: +41 81 300 4980
E-mail: matthias.troendle@inficon.com

 

Questions, Suggestions, Comments:

Please send your questions, suggestions, comments to: matthias.troendle@inficon.com. We will contact you promptly.

 

Name and Address of the Data Protection Officer:

The data protection officer of the controller is:

Urs Waelchli
c/o INFICON AG
Alte Landstrasse 6
9496 Balzers
Liechtenstein
Tel.: +423 388 3266
E-mail: urs.waelchli@inficon.com